Professional Qualification Program for Taxi Drivers
Regulation requires a TGA-approved training certificate to operate a taxi. We qualify you for it — and to pass the professional competency exam.
- Duration per the TGA-approved package
- Arabic · English · Urdu
- Max 25 trainees per class
- Accredited completion certificate
What is the taxi driver qualification program?
The taxi driver is the first Saudi a visitor meets — and the last to see them off. A truck driver deals with a road; a taxi driver deals with an impression: an arriving pilgrim, a tourist in festival season, a businessperson landing at the airport.
A TGA-accredited program covering public taxi, airport taxi, and app-based ride-hailing work — from regulations and fares to passenger service and personal security.
The regulatory basis is direct: the taxi activity regulation requires drivers to hold the TGA-approved training certificate.
The certification path — three bodies, three steps
Training course — at POTC
Completing the course at an accredited training centre is the entry requirement for the exam. Output: a course-completion certificate.
Professional competency exam — at an independent test centre
Pass mark 60% or higher. Output: the professional competency certificate (valid 5 years).
Professional driver card — from the Transport General Authority
Issued by TGA after passing the exam; renewal is tied to a valid competency certificate.
The competency certificate is valid for 5 years; regulation requires a refresher course at an accredited training centre at least 60 days before expiry — otherwise the professional driver card cannot be renewed.
Regulation prohibits combining training and testing. POTC is an accredited training centre; it does not run the competency exam nor issue its certificate.
Who is this program for?
Individuals
- Public and airport taxi drivers
- Drivers working via ride-hailing apps
- First-time entrants to the taxi activity
- Dispatch drivers with licensed dispatch operators
Organisations
- Taxi companies and fleet operators
- Electronic dispatch intermediaries (ride-hailing apps)
- Airport taxi service operators
- Hospitality, tourism transport, and pilgrim services
Training modules
Modules below are indicative and are aligned to the TGA-approved training package.
1Regulatory framework for the taxi activity
- The taxi, taxi-intermediary, and dispatch regulation
- Driver requirements and permits
- Public taxi vs airport taxi requirements
- Violations and penalties
2Fares and operations
- Approved fares, meters, and electronic pricing
- Working with ride-hailing platforms
- Invoices, receipts, and passenger financial rights
- Prohibitions: overcharging, refusing rides, cherry-picking destinations
3Passenger service and professional conduct
- Appearance and vehicle cleanliness standards
- Pick-up and drop-off protocol
- Serving visitors, pilgrims, and tourists; basic foreign-language communication
- Passengers with disabilities, the elderly, and lost items
4Road safety and urban driving
- Defensive driving in urban congestion
- Safe stopping, pick-up, and drop-off
- Traffic rules and airport-precinct compliance
- Phone-use risks while driving
5Personal security and passenger protection
- Assessing suspicious situations
- Handling aggressive passengers
- Safety of female passengers and minors
- In-vehicle cameras, privacy, and emergency reporting
6Vehicle readiness
- Daily vehicle checks
- Periodic inspection, insurance, and documents
- Field-inspection readiness
7Emergencies and first aid
- Correct response at a traffic accident
- Basic first aid
- Handling a passenger medical emergency
What you will master
Entry requirements
- A valid driving licence of the appropriate class
- Valid ID
- Meeting the statutory taxi-driver requirements
Allowed absence: 10% without statutory excuse or 20% with — exceeding it forfeits the completion certificate.
How we train
Three languages
Training in Arabic, English and Urdu — every driver learns in their language
Small groups
Maximum 25 trainees per hall — individual attention
Hands-on practice
Real equipment, not theory-only lecturing
Exam preparation
The exam pass mark is 60% — we prepare you with focused revision
Ops-aware scheduling
Batch schedules built with your operations team so no trainee is lost to the absence rule
Documented evaluation
Satisfaction measurement plus attendance and assessment reports per batch
Register for the taxi program
We build batch schedules with your operations management — exceeding the statutory absence limit forfeits the completion certificate, and we don't want you paying twice.
Registration — individuals
Qualify your fleet — corporate solutions
On-site delivery, batches of no more than 25 trainees, and attendance & assessment reports for your safety department.
Request a group quote+966 55 800 2401FAQ
Is training mandatory for taxi drivers?
The taxi, taxi-intermediary, and dispatch regulation requires taxi drivers to hold the training certificate approved by the Transport General Authority.
Is the program suitable for ride-hailing app drivers?
Yes. The program covers the taxi activity including work via electronic dispatch intermediaries (ride-hailing apps), alongside public and airport taxi.
What differs between public taxi and airport taxi requirements?
The program explains the differences in requirements and permits, including operating inside airport precincts and their special rules.
Does the centre issue the certificate?
The centre issues the course-completion certificate — the entry requirement for the competency exam. The competency certificate is issued by an independent accredited test centre at a 60% pass mark, then TGA issues the professional driver card.
How long is the program?
Duration follows the TGA-approved training package — contact us for batch schedules.
In which languages is training delivered?
Arabic, English, and Urdu, in groups of no more than 25 trainees.
Ready to start?
Register now and a training advisor will contact you within 24 business hours.