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Competency Framework Development

We build your organization's DNA — a custom competency framework that turns behaviors, knowledge and skills into precise measurement tools.

Build your organization on the right foundation
3
Competency types
5
Mastery levels
4–8
Weeks to deliver
Competency Framework Development

A competency framework is the DNA of successful organizations — it defines precisely what excellent performance looks like in every role. We design a fully customized framework across three competency types — core, leadership and technical — with five mastery levels, grounded in HLB global data and the Saudi Skills Framework. The result: a shared language for performance that integrates with hiring, appraisal, training and succession.

Strategic objectives

Core competencies

The shared values and organizational culture everyone commits to — from new hires to senior leadership.

Leadership competencies

The guidance, empowerment and decision-making capabilities that shape today's leaders and prepare tomorrow's.

Technical competencies

Precise specialist competencies for every job family, defining what mastery looks like in each discipline.

Five mastery levels

A clear ladder from beginner to expert that turns assessment, development and promotion into measurable decisions.

How we work

  1. 01
    2 weeks

    Phase 1 · Study & analysis

    • Reviewing the org structure and job families
    • Analyzing strategy and organizational values
    • Interviews with leaders and top performers
  2. 02
    2–3 weeks

    Phase 2 · Design & modeling

    • Building the custom competency dictionary
    • Writing behavioral indicators for each level
    • Modeling the five mastery levels
  3. 03
    1 week

    Phase 3 · Review & approval

    • Stakeholder workshops
    • Gathering feedback and refining the wording
    • Senior-management sign-off on the final framework
  4. 04
    1–2 weeks

    Phase 4 · Rollout & enablement

    • Training HR teams on the tools
    • Enabling managers to use the framework in appraisal
    • Supporting integration with appraisal and development systems

Key deliverables

A comprehensive competency manual (100–150 pages)

A competency dictionary with behavioral indicators

A competency matrix mapped to roles

Competency-based assessment and interview forms

User guides for HR and line managers

Who is it for

Strategic HR departments

Family businesses pursuing governance

Organizations in a transformation phase

The POTC difference

Fully customized to your organization — no off-the-shelf templates

A scientific base of HLB global data and the Saudi Skills Framework

Practical tools ready to use from day one

Direct integration with your training and assessment systems

Success stories with this service

We sent our entire accounting team to the IFRS program with Mr. Majid Aljohani; our monthly close dropped from ten days to six, and three of our staff passed the CMA exam on their first attempt.

Mr. Sultan Al-Ghamdi

Chief Financial Officer · Major real estate company

Build your organization on the right foundation