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Total Quality Management

Organizational DevelopmentORG-1019Arabic
25 training hours5 daysJuly 14, 2026Riyadh

Overview

This program presents the core concepts and tools of Total Quality Management as a management philosophy centered on continuous improvement and stakeholder satisfaction. It addresses quality principles, tools, excellence models, and implementation requirements. It enables participants to build a total quality system that raises process efficiency and output quality.

What you'll learn

Understand the principles and concepts of Total Quality Management
Apply quality tools to process analysis
Embed a culture of continuous improvement
Measure quality and stakeholder satisfaction
Build an integrated quality system

Training axes

  • Evolution of the quality concept
  • Principles of Total Quality Management
  • Stakeholder focus

Who is it for

Quality managers and coordinators
Operations and development leaders
Members of institutional improvement teams

Sessions & booking

إدارة الجودة الشاملةالتحسين المستمرأدوات الجودةرضا المستفيدالتميز